Mosaic

Features of URY Mosaic

Kitchen Order Ticket

• KOT Generation:

  • KOTs are generated when order is placed in the system.
  • Update button in order taking and checkout in POS will trigger initial KOT.

• Modified KOT:

  • Adding new item / quantity to the existing order will generate a modified KOT.

• Partially cancelled KOT:

  • Removing an item / reducing quantity from existing order will generate a Partially cancelled KOT.

• Cancelled KOT:

  • Created when an entire order is cancelled.

• KOT Comments:

  • Can attach item-wise and order-level comments to KOTs, visible in the Kitchen Display System (KDS).

Production Units

• Production units are used to rule multiple kitchens.
• Each production unit has its own dedicated web-based interface, displaying specific items.
• Printers can be configured separately for each production unit.
• KDS displays are organised by these units, access KDS via /URYMosaic/<URY_Production_Unit>

Kitchen Display System

• KDS make easy to monitor kitchen orders (KOTs) on a screen.
• Receive real-time updates for new KOTs and table changes.
• KOTs are displayed as cards with the following details,
  • Order Type (Table or Takeaway)
  • Table name for table orders
  • User who placed the order
  • POS Invoice ID as Order ID
  • KOT Created Time
  • Item name , quantity and item wise comments
  • Order-level comments
  • Display available quantity and old quantity for canceled orders
• Ability to mark items as served and unserved.
• Timer against KOT are set in “KOT Warning Time” field within the POS profile to trigger a warning when it’s exceeded.
• Can enable “Notify KOT Delay” for KOT delay notification feature in the POS profile and add recipients roles to the Recipients table.
• Can enable ‘KOT Audio Alert’ to play a sound when a KOT is displayed. You can add an audio alert in the ‘KOT alert sound’ attachment field
• For Cancelled order, card display available quantity and old quantity.
• Clicking outside the items section on a KOT card reveals two buttons:
  • “Serve”: Remove card from the KDS and mark Serve time in KOT document.
  • “Confirm” (only for canceled KOTs): Confirms the cancellation.
  • Clicking on the card again returns to the original view.
• KOTs are color-coded for easy identification:
  • White: New KOT for table orders
  • Blue: New KOT for takeaway orders
  • Orange: Modified KOT orders
  • Red: Cancelled or partially cancelled KOT orders

KOT Print

• Generate physical copies of KOTs.
• KOT Prints are generated when order are placed.
• Configure printers through network printing in POS profiles for global printing.
• To print KOT in the production unit and room, you need to configure the printer separately for each location.

Gallery