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Mosaic

Features of URY Mosaic​

Kitchen Order Ticket​

  • KOT Generation:

    • KOT are generated when order is placed in the system
    • Update button in order taking and checkout in POS will trigger initial KOT

  • Modified KOT :

    • Adding new item / quantity to the existing order will generate a modified KOT

  • Partially cancelled KOT :

    • Removing an Item / reducing quantity from existing order will generate a Partially cancelled KOT.

  • Cancelled KOT :

    • Created when an entire order is cancelled .

  • KOT Comments -Can attach item-wise and order-level comments to KOTs, visible in the Kitchen Display System (KDS)

Production Units​

  • Production units are used to rule multiple kitchens.
  • Each production unit has its own dedicated web-based interface, displaying specific items.
  • Printers can be configured separately for each production unit.
  • KDS displays are organised by these units , access KDS via /URYMosaic/<URY_Production_Unit>

Kitchen Display System​

  • KDS make easy to monitor kitchen orders (KOTs) on a screen..
  • Receive real-time updates for new KOTs and table changes.
  • KOTs are displayed as cards with the following details ,
    • Order Type (Table or Takeaway).
    • Table name for table orders.
    • User who placed the order
    • POS Invoice ID as Order ID.
    • KOT Created Time
    • Item name , quantity and item wise comments.
    • Order-level comments.
    • Display available quantity and old quantity for canceled orders.
  • Ability to mark items as served and unserved.
  • Timer against KOT are set in "KOT Warning Time" field within the POS profile to trigger a warning when it's exceeded.
  • Can Enable "Notify KOT Delay" for KOT delay notification feature in the POS profile and add recipients roles to the Recipients table.
  • Can Enable 'KOT Audio Alert' to play a sound when a KOT is displayed. You can add an audio alert in the 'KOT alert sound' attachment field
  • For Cancelled order , card display available quantity and old quantity.
  • Clicking outside the items section on a KOT card reveals two buttons:
    • "Serve" : Remove Card from the KDS and mark Serve time in KOT document.
    • "Confirm" (only for canceled KOTs): Confirms the cancellation..
    • Clicking on the card again returns to the original view.
  • KOTs are color-coded for easy identification:
    • White : New KOT for table orders
    • Blue : New KOT for takeaway orders
    • Orange : Modified KOT orders
    • Red : Cancelled or partially cancelled KOT orders

KOT Print​

  • Generate physical copies of KOTs
  • KOT Prints are generated when order are placed
  • Configure printers through network printing in POS profiles for global printing
  • To print KOT in the production unit and room, you need to configure the printer separately for each location.